What to do if there is a mobilisation or requisition

Official updatesLU-Alert · RTL, 100.7 · 112

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Get your information from official channels only: LU-Alert, the radio on Status: Verified, infocrise.lu and your municipal administration. The authorities will say what is being called up or requisitioned, who it applies to and what each person must do.
Read the whole letter or order. Check who it applies to, what you must do, where to go, the deadline and who to contact with questions. Keep it with your papers.
Check that an order is genuine before you act on it. Phone the authority on a number you looked up yourself, never on one given in the message, and never hand your ID papers or money to someone at the door.
If an announcement does not name you, your job or your property, carry on with work and family life unless you are told otherwise.
If a vehicle, building or equipment of yours is requisitioned, ask for a written record of what is taken, by whom and for how long. Photograph its condition and keep copies of every paper.
If someone in your household has to leave, agree who looks after children, older relatives and pets, pays bills and collects medicines, and write it into your plan.
Look after the people who stay behind, and check on neighbours who live alone.

A mobilisation is when a state prepares for defence by calling people and resources into service, for example soldiers in reserve, health workers or transport companies. In several European countries, a letter or card tells each person where to report and when.
A requisition is when the authorities take temporary use of property or services, such as vehicles, buildings or equipment. In Poland, for example, owners get the property back or are compensated.
Luxembourg's official preparedness guide has no chapter on war, mobilisation or requisition, and the official Luxembourg sources we use set out no such duties for households. If they were ever needed, the government would announce what applies, to whom, and how you would be told.
Rules you read about from other countries, such as the Swedish defence duty or the Polish mobilisation card, are those countries' laws. They are not Luxembourg's.

Keep your ID, driving licence, vehicle registration and insurance papers up to date, with copies in a waterproof pouch.
Keep photos or a short video of your car, your home and any valuable equipment. They help if something is taken or damaged.
Ask your employer what its crisis plan expects of you, especially if you work in health care, rescue, energy, water, food or transport.
In your household plan, write down who looks after the children, older relatives and pets if an adult is away for a long time, with the contact numbers on paper.
Keep the household supplies for at least Status: Verified, and cash in small notes: Status: Verified per adult and Status: Verified per child. See the emergency kit checklist.

Keep every order, receipt and record until the matter is fully closed.
When property comes back, check it against your photos and notes, and raise any damage with the authority named on the papers.
Update your plan with what you learned.
Keep in touch with your family and keep daily routines going. Talk to someone you trust if you are struggling. If distress does not ease after Status: Verified, see a doctor or a psychologist. See Coping with a crisis.

If a parent or carer has to leave, tell the children plainly what is happening, who looks after them, and how they can stay in touch.
Tell the school or crèche who is now allowed to collect them.

If you depend on someone who might be called away, agree now on a second person who can help you, and keep a list of your medicines and aids with your plan.

Name the person who looks after your pets if you have to leave, and write down the vet's number and the feeding routine.

Some countries' defence rules also apply to their citizens living abroad. If you hold another nationality, check that country's official information now, so you know whether anything would apply to you.

If you work in health care, rescue or the police, your employer's crisis plan comes first. Keep your family plan ready so the people at home are looked after while you work.